How much is a point worth?
Whilst we can’t let you know the exact cent value of a point, please know that our rewards team are continually benchmarking our product to ensure you’ve the best experience possible.
How do I redeem my points?
To redeem your points, simply log in to your account and go to your Rewards page. You will find our reward options here. You just need to click on the specific tab to find details on each one of them and make your selection.
If I change my mind, can I cancel the order?
No, once you have placed your order you cannot change your mind. Therefore, please kindly ensure that you double check all relevant details before placing your order.
How can I see the total amount of points I have been rewarded?
On the My Account section of the MyOpinions website you will be able to see the total number of survey points you have collected.
Will my points expire?
Your points do not expire. Your points balance will only decrease after you redeem your points for a reward. However, if you choose to leave the MyOpinions panel, your points will be deleted along with your account. It is recommended that you redeem all remaining points before unsubscribing from the panel. (Go to the 'My Account' page on the 'Members' area to see all your points transactions.)
My account balance is low, why is this?
The points on your account are accumulated when you participate in a survey that carries points. The points are clearly shown in the survey invitation that you participate in. If you believe that you should have more points showing on your account, please forward the survey invitations and/or project numbers of the survey(s) that you took part in to our helpdesk. We are then able to check your reward history and award you these points, so that you are able to redeem them
What is Instant Cash Out?
Instant Cash Out is an exciting way to redeem your reward points. With Instant Cash Out, redemption of your points takes minutes, not weeks. You have many options to choose from, and it's simple to do.
Why should I use Instant Cash Out?
With Instant Cash Out, you can use your reward points much faster. Depending on which options you choose, you could get your gift card and be ready to spend in Myer, David Jones or iTunes within a few minutes!
If you have a smartphone, Instant Cash Out allows you to carry your gift cards in your smartphone. Because they are in your phone, you never leave them at home, so they are always with you when are shopping. And they aren't cluttering up your purse or wallet.
However if you don't have a smartphone, that's ok too. You can access your gift cards and vouchers via any computer, and then print out a gift card to take to the store when you need to.
How do I redeem my points using Instant Cash Out?
Redeeming MyOpinions points using Instant Cash Out is fast and easy. In order to request a Cash Out, your MyOpinions account must be fully verified.
Choose your Flexi eGift Card value. You can choose $10, $20, or $50, depending on how many points you have.
Confirm your selection and click Redeem. Your Flexi eGift Card will be emailed to you, to the email address that you registered in your MyOpinions account.
Open your Flexi eGift Card, and then choose how you'd like to spend your rewards. There are a variety of gift cards and vouchers from leading shops and brands available. Follow the instructions on the eGift card or voucher to redeem.