How much is a point worth?
Whilst we can’t let you know the exact cent value of a point, please know that our rewards team are continually benchmarking our product to ensure you’ve the best experience possible.
How do I redeem my points?
To redeem your points, simply log in to your account and go to your Rewards page. You will find our reward options here. You just need to click on the specific tab to find details on each one of them and make your selection.
If I change my mind, can I cancel the order?
No, once you have placed your order you cannot change your mind. Therefore, please kindly ensure that you double check all relevant details before placing your order.
How am I eligible to get a prize draw entry?
Panel members are entered into the prize draw once they sign-up for the panel. Panel members also receive an entry every time they complete a survey, receive a screened out notice, receive a quota full message regarding a survey, or update their profile upon request.
Why are my prize draw entries gone?
Prize draw entries refresh quarterly which is why all entries you have from the previous quarter were cleared out from your account.
What will I do with the entries I have earned?
You don't have to do anything with the prize entries you have earned as these are automatically entered into the quarterly drawing. Please refer to the Prize Draw Terms to know more about the program.
What are the prizes in the prize draw?
For details on the Survey Sampling International, LLC Prize Draw, see the Prize Draw Terms.
How can I see the total amount of points I have been rewarded?
On the My Account section of the MyOpinions website you will be able to see the total number of survey points you have collected.
Will my points expire?
Your points do not expire. Your points balance will only decrease after you redeem your points for a reward. However, if you choose to leave the MyOpinions panel, your points will be deleted along with your account. It is recommended that you redeem all remaining points before unsubscribing from the panel. (Go to the 'My Account' page on the 'Members' area to see all your points transactions.)
My account balance is low, why is this?
The points on your account are accumulated when you participate in a survey that carries points. The points are clearly shown in the survey invitation that you participate in. If you believe that you should have more points showing on your account, please forward the survey invitations and/or project numbers of the survey(s) that you took part in to our helpdesk. We are then able to check your reward history and award you these points, so that you are able to redeem them
How old do I have to be to participate?
Eligibility for the Prize Draw is limited to those individuals satisfying the eligibility requirements set forth in the Prize Draw Terms.
How will I know if I am the prize draw winner?
The drawing will be held according to the schedule and rules set forth in the Prize Draw Terms. The winner will be notified either by email, telephone, or registered mail after the date of the random drawing.
Where is the winner announced?
The prize draw winner's name will be published in the Prize Draw Winners section of the website.
What is Instant Cash Out?
Instant Cash Out is an exciting way to redeem your reward points. With Instant Cash Out, redemption of your points takes minutes, not weeks. You have many options to choose from, and it's simple to do.
Why should I use Instant Cash Out?
With Instant Cash Out, you can use your reward points much faster. Depending on which options you choose, you could get your gift card and be ready to spend in Myer, David Jones or iTunes within a few minutes!
If you have a smartphone, Instant Cash Out allows you to carry your gift cards in your smartphone. Because they are in your phone, you never leave them at home, so they are always with you when are shopping. And they aren't cluttering up your purse or wallet.
However if you don't have a smartphone, that's ok too. You can access your gift cards and vouchers via any computer, and then print out a gift card to take to the store when you need to.
How do I redeem my points using Instant Cash Out?
Redeeming MyOpinions points using Instant Cash Out is fast and easy. In order to request a Cash Out, your MyOpinions account must be fully verified.
Choose your Flexi eGift Card value. You can choose $10, $20, or $50, depending on how many points you have.
Confirm your selection and click Redeem. Your Flexi eGift Card will be emailed to you, to the email address that you registered in your MyOpinions account.
Open your Flexi eGift Card, and then choose how you'd like to spend your rewards. There are a variety of gift cards and vouchers from leading shops and brands available. Follow the instructions on the eGift card or voucher to redeem.